Maintenance service packages exclusively for Modular UPS

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Futureproof your investment and extend the life of your modular UPS

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IT and facility managers, having chosen a modular UPS system to protect their critical applications, are looking for extra services from the manufacturer to optimise their investment throughout the lifecycle of the product.
With REGULAR, PREMIUM and EVOLUTION PACK, Socomec offers unique maintenance packages to take full advantage of the modular architecture of the UPS system: fast upgrading, cost predictability and no more "end-of-life criticality".

 

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 Evolution pack summary for Modular UPS

 Evolution Pack delivers the most comprehensive service guarantee:
 • 5-year, fully inclusive package,
 • Permanent access to the latest technology,
 • Periodic upgrades with complete module replacement,
 • Continuous system care and monitoring based on specific usage conditions.
 
Evolve with Socomec:

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 • Control your costs: fixed price guaranteed over a 5-year period,
 • Maximise your investment: incorporate cutting edge technology for the ultimate energy efficiency,
 • Futureproof your system: eliminate end-of-life criticality.

 

 

 

SERVICE DESCRIPTION REGULAR PREMIUM EVOLUTION PACK
5 years
Preventative Maintenance Visits 2 4 4/Year
Regular remote check and report (LINK-UPS) o
Proactive troubleshooting (LINK-UPS) o
Replacement Module up on fault  
1 full set new modules replacement    
Labour & mileage (Corrective Maintenance)
Spare parts  
Consumable parts replacement (fan & capacitor)    
Response time in hours (Max 30 km from Office) 4 2 2
Resolution time in hours (Max 30 km from office)*   5 5
Additional Maintenance Visits o o o
Thermal Imaging o o o
Power Quality Audit o o o
Changeover switches inspection visit o o o

* Including system checking & reporting.
: included.
o: optional.