Maintenance service packages exclusively for Standard UPS

appli_528_a.jpg (CIM_BOOK_UPS)
 

Futureproof your investment and extend the life of your standard UPS

sydiv_235_a_gb.jpg (sydiv_184_a_gb_gris1_A_REF)

 

Silver, Gold, Platinum and Platinum+ are the Maintenance service packages suitable for standard UPS system.
50 years of manufacturer’s experience is at your disposal to provide you with a comprehensive support package which affords you complete peace of mind.

 

 

 

 

Service description Silver Gold Platinum Platinum+
No of preventative maintenance per annum 2 4 4 4
Battery Check
Battery internal resistance check      
Firmware update  
Labour and mileage (corrective maintenance)  
On site training   
Spare parts    
Consumables part (fan and capacitor)    
Wound components replacement      
Hot-line availability 24 h / 365 d
RTS - Response time to site from 2 to 3 hours*
Resolution time in hours** 8 6 5 5
Additional preventive maintenance o o o o
Regular remote check and report (LINK-UPS) o o o o
Proactive troubleshooting (LINK-UPS) o o o o
Thermal Imaging  o o o o
Power Quality audit  o o o o
Changeover switches Inspection Visit o o o o

* Site should be within 30 km from regional office, under natural environment and normal traffic condition.
** Under standard operating condition as per operating manual.
: included.
o: optional.