Socomec attaches great importance to the protection of your privacy and your individual freedoms and undertakes to ensure their protection in compliance with French and European law relating to the processing of Personal Data.

The purpose of this policy is to inform you of the principles that govern the way in which we collect, use and store your Personal Data as well as the purposes of the main processing operations that we carry out.

We invite you to read it carefully and to consult it regularly so that you can be aware of any changes or updates made to it.


Data controller

The Personal Data controller is Socomec SAS with its registered office on rue Joseph Siat, 67230 BENFELD, France.


Purposes and legal bases of processing Personal Data

When we process your Personal Data, we do so for the purposes and on the basis of the following:

  • Qualification of contacts;
  • Retention of contacts and customers;
  • Commercial communication (web campaigns, emailing, sending catalogues);
  • Webinars, organising factory tours;
  • Organising events;
  • Quality surveys and statistics;
  • Partner training;
  • Scoring and profiling prospects and customers;
  • Managing contact requests;
  • Managing the accounting, collection and payment of invoices;
  • Lead nurturing and generation;
  • Implementation of marketing campaigns;
  • Customer credit and customer creditworthiness.


Depending on the processing in question, it may be subject to:

  • The execution of pre-contractual / contractual measures and/or;
  • Our legitimate interest and/or;
  • Your consent.


You can contact us at the address below for any details concerning the legal basis of any processing concerning you.


In addition, please be aware that your Personal Data may also be processed due to new obligations (e.g. legal), or to defend the interests of Socomec or a third party. In the event that these reasons call for new processing methods, we will inform you in due course.


Collection of Personal Data

All Personal Data is collected by us or by our service providers on our behalf and account.


Categories of Personal Data processed

In terms of the processing of Personal Data that we carry out, we may be required to process the following categories of Personal Data:

  • Civil status (last name, first name);
  • Email address;
  • Telephone details;
  • Role;
  • Bank details;
  • Economic and financial data;
  • Geolocation;
  • Information given in the contact request form.


Recipients of Personal Data

Within our Company, your data may be used by the Management as well as the persons responsible for the purposes indicated above.

In addition, the data collected by us may be used and stored by our service providers / partners (invoicing, notifications, etc.) who act as subcontractors on our behalf.

All our subcontractors are required to respect the confidentiality of the Personal Data communicated to them and must only use this Personal Data under our instruction and in accordance with the data processing agreement subject to data law that they have signed with us, most importantly, to protect and sufficiently secure your Personal Data.


Retention period of Personal Data

Your Personal Data will only be kept for the period strictly necessary to achieve the purposes for which they are processed and in accordance with the provisions of French Law No. 78-17 of 6 January 1978 relating to data processing, files and freedoms and Article 5 of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016.

You can contact us at the address below for any details regarding the exact retention period of your Personal Data.


Confidentiality and security of Personal Data

Socomec implements all technical and organisational measures to ensure the security of the processing of Personal Data. This security is guaranteed in particular by the tools used, the training of Socomec personnel as well as the internal processes aimed at ensuring the company's compliance with the provisions of applicable law.

The objective is to prevent any unauthorised access or disclosure of Personal Data, or its destruction, in accordance with the provisions of the General Data Protection Regulation 2016/679 of 27 April 2016.


Transfer of data outside the European Union

Some of our subcontractors are located outside the European Union (for example in the United States) and some of our tools are accessed by Socomec Group employees who are also located outside the European Union (United States, Latin America, Asia).

In order to guarantee a sufficient level of protection of your Personal Data, the transfer is governed by the implementation of standard contractual clauses ("SCC") or binding corporate rules ("BCR").


What are your rights?

In accordance with applicable law, any visitor to the Site has rights relating to their data:

  • Right of information and right of access;
  • Right to rectification;
  • Right to erasure;
  • Right to restrict processing;
  • Right to object;
  • Right to withdraw your consent;
  • Right to information in the event of a data breach.


How can you exercise these rights?

If you consider that your rights have not been respected in the processing of your Personal Data, you are free to file a complaint with the French National Commission on Informatics and Liberty (CNIL).

In France, the CNIL can be contacted via its website ( or by mail at the following address: Commission Nationale Informatique et Libertés - 3 Place de Fontenoy, 75007 Paris.

If you have any questions about this Privacy Policy or any query relating to the processing of your Personal Data, you can contact us:

  • By post at the following address: SOCOMEC – 1 rue de Westhouse BP 60010 – 67235 BENFELD Cedex - France
  • By email at the following address: